Despite so many leaders, claiming that their people don’t want performance feedback, we have conducted interviews with 1000s of employees which show the opposite. Our anecdotal evidence, consistently finds that employees want more feedback and that a lack of feedback is unequivocally bad for performance; that people can’t improve in a vacuum – this, of course, is exacerbated by the poor quality of feedback when it is given and why we push leaders to adopt our validated, simple and effective feedback model.

More than this, we continue to stress that a lack of feedback is inversely correlated with engagement and retention. There’s many reasons for this, but at the end of the day, it points to a lack of investment in the growth and development of employees and this remains the number one reason for attrition and poor morale.

Here is an excellent piece of research that surfaces hard data for many of these points and rams home the need for good quality feedback:

https://fortune.com/2023/10/09/analyzed-2-years-performance-reviews-13000-workers-proof-low-quality-feedback-driving-employee-retention-down-careers-snyder-yen

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