People At Their Best is really proud to be a Finalists in the City of Parramatta Excellence in Customer Service Awards.A big thank you to all our clients and our extended network. And a special thank you to the […]

In 2006, Raf Rouco teamed up with his old band, The Conformists and Sande Marinovich to record Night FlowerThis record wandered into Aimee Mann / Elliott Smith / Radiohead territory while also tipping its hat to […]

Here is a really easy to use 3-step model to help you have greater impact during meetings.

People At Their Best is proud to be working with Maggie’s Rescue at Marrickville in Sydney.Maggie’s is an animal welfare charity, committed to improving the lives of companion animals – they provide a co- […]

In this module we look at the 15 characteristics of great leaders and ask you to commit to action to be the best leader you can be

In this module we look at the skills required for future success, we examine empathy and how to create great customer experiences that are meaningful and valued

Despite my silly mistake in saying that 20 of us will suffer from mental illness in any given year, what I meant to say, of course, is 20% of us will suffer from a mental health condition in any one year.That’s a […]

In this 5th module (of 8), in our series to help you become a better leader we take a deep-dive into building team engagement and in under 8 minutes, we show you how you can drive discretionary effort and lift performance.

A few weeks ago we shared our Resilience and Wellbeing poster and today I came across this wonderful graphic to help you better manage your mood.The graphic was at http://www.sumbuforearth.com, an organisation we feel […]

Welcome to the People At Their Best modules to help you become a better leader. In this module we take a deeper look at coaching. As we also explore motivation, this module runs for 8 minutes, not quite a […]

Welcome to the People At Their Best micro-modules to help you become a better leader

In this module we look at a model to help you delegate work effectively.

Very insightful interview by Storm Asia and Alex Innes of Rolls Royce.As we continue to write about, the future belongs to those who “operate to learn” and “use feedback as an input into design”. The required […]

Here is the second micro module to help you become a better leader – this week we look at Powerful Communication

Welcome to the People At Their Best 8-week development course to help you become a better leader.Each week, we cover one short module like coaching, communication, effective feedback and so on.The first module is […]

“Dom delivered a presentation on leadership and whole brain thinking to a room full of jaded business managers and it was a paradigm shift on the way to build high performance teams.   His ability to cut t […]

In July 2020, Dom was selected as an International Keynote Speaker – 1 / 500 speakers selected from across the globe to join Speakers 500 and present on Engagement; Culture; Customer Experience; Communication […]

Experts talk about the need to ‘pivot’ in response to Covid-19 and to remain ‘agile’ – while this is certainly true, it isn’t very helpful and is hard to action. So, we thought it might be useful to explain wha […]

In delivering resilience seminars during this time of Covid-19, we were asked to build a summary ‘poster’ or resource document.Here are 25 signs of distress to look out for and 25 tools and tips to help build […]

On 25 June, I participated in a video conference hosted by Storm-Asia of Singapore, discussing communication in a time of Covid-19.Some of my thoughts were captured by editor Kannan Chandran in the piece below.A […]